Privacy Policy and Data Protection

Our Privacy Commitment

At Qualiravosent, we respect your privacy and are committed to protecting your personal information in accordance with Australian privacy laws and international standards.

This policy explains how we collect, use, and safeguard your personal data when you use our financial planning services.

Information We Collect

We collect information that helps us provide personalized financial planning services:

• Personal details including name, date of birth, and identification information
• Contact information such as address, phone number, and email address
• Financial information including income, expenses, assets, and financial goals
• Website usage data and communication preferences

How We Use Your Information

We use your personal information for the following purposes:

• Deliver personalized financial planning consultations and services
• Communicate with you about your account, appointments, and relevant updates
• Improve our services based on feedback and usage patterns
• Comply with legal and regulatory requirements

Legal Basis for Processing

We process your personal data based on several legal foundations:

Primary Legal Basis: We process your data on the basis of consent and legitimate business interests

Information Sharing

We may share your information in limited circumstances:

• Trusted service providers who assist in delivering our services
• When required by law or to protect our legal rights
• In the event of a business merger, acquisition, or asset transfer

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

• Right to access your personal information we hold
• Right to correct inaccurate or outdated information
• Right to request deletion of your personal data
• Right to receive your data in a portable format
• Right to object to certain types of data processing

Cookies and Tracking

We use cookies and similar technologies to improve your website experience and analyze usage patterns.

For detailed information, please see our Cookie Policy Cookie Policy

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations, typically for a period of seven years after service completion.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age.

Policy Changes

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with a new effective date.

Contact Information

For privacy-related questions or to exercise your rights, contact our privacy team at contact@qualiravosent.com